Privacy Policy

Introduction

LMY Lafayette Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your information.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation through our website forms
• Contact us via phone, email, or in person
• Schedule a service appointment
• Sign a service agreement or contract
• Make a payment for our services

This information may include your name, address, phone number, email address, property details, payment information, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and requests
• Schedule appointments and perform the work you requested
• Process payments and send invoices
• Communicate with you about your project status and updates
• Send you important information about our services, policies, or terms
• Comply with legal obligations and resolve disputes
• Improve our website and customer experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling software
• With contractors or suppliers as necessary to complete your project
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or others
• With your consent or at your direction

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website. We may use cookies to remember your preferences, analyze website traffic, and improve our services.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After your project is complete, we may retain certain information for record-keeping, warranty purposes, and to comply with legal obligations.

Your Privacy Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us at any time. To exercise these rights or if you have questions about your information, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: